Privacy Policy

Dibs & Dash Privacy Policy.
Last updated: 10 June, 2024

1. Introduction

Welcome to Dibs & Dash ("we," "our," "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit or make a purchase from our website, dibsndash.com (the "Site"), which is hosted on Shopify.

2. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

We collect personal information from you when you:

  • Place an order through the Site
  • Create an account
  • Subscribe to our newsletter
  • Fill out a form
  • Engage with us via social media
  • Contact our customer service team
3. How We Collect and Use Your Personal Information

We use the information we collect in the following ways:

  • To fulfill orders, process payments, and provide you with invoices and/or order confirmations
  • To communicate with you
  • To screen our orders for potential risk or fraud
  • To provide you with information or advertising relating to our products or services
  • To improve and optimise our Site
  • To manage your account and provide customer support
  • To comply with legal obligations and protect our rights
5. Behavioral Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page here.

You can opt-out of targeted advertising by using the links below:

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

6. Your Rights

If you are a resident of Australia, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.

For those outside of Australia, please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognised transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

7. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at dibsanddash@outlook.com.

10. Additional Information

For more information on the privacy practices of Shopify, you can review their privacy policy here.

This Privacy Policy is intended to comply with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth). For more detailed information, please refer to the Office of the Australian Information Commissioner (OAIC) website.

Thank you for shopping with us!